Sales analysis, inquiries, carrier integration, SSG.COM and LOTTE ON
The platform now gathers sales and customer inquiries from several stores, connects directly to carrier systems, and starts handling SSG.COM and LOTTE ON products and orders. COZi removes the old copy paths with one source slot and one target slot and merges them into a single catalog-based publishing flow.
- Written by
- COZi
- Published
- Work period
- to
- Size
- 87 changes
- 3 min read
In this release
- Gathers sales from several store accounts, read only
- Collects inquiries and reviews and rechecks before answering
- Registers orders with Logen and gets printed tracking numbers
- SSG.COM and LOTTE ON product and order integration
Contents
Sales and customer inquiries
- New
Sales analysis
The platform gathers sales from several store accounts, read only. Whatever the grouping, it calculates totals and account status together.
- New
Inquiry collection and answer check
The platform collects store inquiries and, before sending an answer, checks again that it is not a duplicate or aimed at the wrong inquiry.
- New
Review collection and replies
The platform collects reviews and supports replies, edits, deletion and text search. It deletes reviews past the retention period.
Inventory
- New
Safety stock alerts
An alert opens for SKUs that sell out or drop below safety stock, and closes when stock returns. Web push goes out at most once every 10 minutes per workspace.
- New
Stock allocation
The platform splits stock across store accounts by ratio and order and puts the remainder on the first account. You can also set ratios per SKU.
- New
Inventory Excel files
Preview bulk SKU registration and bulk edits to stock values such as available quantity, safety stock and barcode before applying them.
Orders and shipping
- New
Manual order entry
Pick a sales channel and enter orders one at a time or by Excel, and copy any order to create a new one.
- New
Holiday calendar
The platform calculates shipping delay business days from a 2026 to 2028 public holiday calendar, including Seollal, Chuseok and substitute holidays, plus company days off.
- New
Logen integration
The platform verifies contract details, registers orders, then retrieves the printed tracking numbers.
- New
Lotte Global Logistics account
Register and verify a Lotte Global Logistics account. If sending tracking numbers needs more details, the platform says so.
- New
Purchase order amount columns
Choose for each fulfillment partner whether the purchase order Excel file includes sales amount and supply price columns.
Products and categories
- New
Store category management
The platform handles category actions according to what each store supports, and on failure it reads the result again to recover.
- New
Store-specific details
The platform saves country of origin and category per product and account, and also sends country of origin to products already listed.
- New
Edit individual store products
Edit only the store product and leave the master product values as they are. For Cafe24, you can change sale status and display status separately.
- New
Partial option edits
The platform sends master SKU extra prices, sale status and management codes to the store's options.
- Fixed
Changes to one product in order
When one job has several changes to the same product, the platform sends them in turn, and you can cancel the remaining sends.
- New
Product deletion and manual registration
Delete selected store products and check the result. You can also create master products manually.
- New
Image library
Upload description images to the library and insert them as links.
SSG.COM, LOTTE ON and copy path cleanup
- New
LOTTE ON integration
The platform handles LOTTE ON products, orders, claims and inquiries within what LOTTE ON allows.
- New
SSG.COM integration
Connect SSG.COM to handle products and orders, with better handling of exceptions that come up during seller tasks.
- Improved
One copy path
COZi removed the old copy paths with one source slot and one target slot in three steps and merged them into catalog-based publishing.
- Fixed
Rebuilding Cafe24 options
When Cafe24 options are rebuilt, the platform waits until the change applies before checking, and rolls back if the process stops partway.
Related guides
- Migration & copy
Store migration checklist: 12 checks before and after moving products
Set the scope, test-copy a few representative products, then review the new store. The checklist also covers what you prepare and finish yourself.
7 min read
- Connection setup
Connect your stores: permissions and keys for each platform
A checklist to read before connecting a store. It covers what each platform asks for and what to check when a connection runs into trouble.
5 min read