Connect your stores: permissions and keys for each platform

Before you hand over store access

Store admin access shows more than products. It also covers orders, customers and settlement data. If someone else does the work, first agree on which store they work in, what they do and when you take the access back. If the platform offers staff accounts or limited permissions, use them.

• Check that the store name, address and owner match the store you mean to connect.
• If you only hand over a product move, do not share order, customer or settlement data.
• Each store has its own connection screen, so follow the steps for the platform you chose.
• Keep passwords, secret keys and connection credentials out of chats, emails and screenshots.

Record who has which access, and review it again when the work is done.

How each platform connects

COZi connects each platform in its own way. The table below reflects October 2026. The How to get your key (키 발급 방법) section on the connection screen has step-by-step instructions.

1. On the COZi store connection screen, choose Add store (쇼핑몰 추가) and pick the platform.
2. Check that the platform matches your real store and that you are allowed to connect it.
3. Enter the details from the table above, or continue to the consent screen.
4. If a consent screen appears, read the access it asks for before continuing.
5. Back in COZi, check the store name and connection status, then import products.

What to check at each connection step

Match access to the work

In COZi you do not decide at connection time whether a store is a source or a target; you choose the direction when you copy. Each task needs different access, though. Importing products needs read access, and listing products or handling orders needs write access. If access is missing, the connection card asks you to approve more.

You cannot choose the same store account as both source and target. Connecting does not open every copy direction, so check the chosen combination and required settings on the copy screen. Product copy does not move customer data or past orders.

When a store needs to reconnect

If permissions change, a key expires or the platform refuses access, the connection status changes to approval needed or disconnected. Read the note on the connection card, use Reconnect (다시 연결하기) to approve access again or re-enter the key, then check the status.

Do not keep starting new copies before the connection is fixed. If a job already ran, check its results first. Even after a connection error, some products may already exist in the target store.

Check your account before connecting

Make sure you are signed in to the COZi account you mean to use. If several people work together, decide who connects stores and who reviews results. If you connected several store accounts on one platform, tell them apart by the store name on each connection card.

Ask for help without exposing credentials

When you contact support, include the platform, the step you were on and the message shown on screen. Details that pinpoint the problem help more than a full screenshot of the connection screen.

• Include. The platform, the step, the error message and anything that identifies the job.
• Leave out. Passwords, secret keys, credentials and unrelated customer or order data.

Open COZi and read the connection steps for your stores. If you are unsure what a field is for, read the How to get your key section before entering anything.